
Hidalgo County's employee assistance program (EAP) partner, AllOne Health, provides mental health counseling and a wide range of whole health support services for all county employees and their family members.
As part of this benefit, employees have access to some expanded benefit offerings and an all-new EAP Member Portal.
The member portal provides:
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Enhanced Features: Access to 24/7 mental health support, self-guided therapy (iCBT), financial wellness tools, work-life resources, and new medical advocacy referrals.
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Convenient Support: Easier navigation and seamless connection to services such as live chat, phone support, and online request forms.
How to Get Started:
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Visit AllOneHealth.com/DeerOaks and click "Sign Up" to create an account using your email and company code: hidco (case sensitive)
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You will receive an email confirmation to complete the registration process.
The county provides these EAP benefits to help its employees and their household thrive in all areas of life with holistic support for mental health, well-being, and more.
All Services are Free & Confidential
The county will never know why you are contacting AllOne Health.
The top four EAP services Hidalgo County employees seek:
More AllOne Health Services:
Life Coaching: Reach personal and professional goals, manage life transitions, overcome obstacles, strengthen relationships, and achieve greater balance.
Financial Consultation: Build financial wellness related to budgeting, buying a home, paying off debt, resolving general tax questions, preventing identity theft, and saving for retirement or tuition.
Personal Assistant: Save time with referrals for travel and entertainment, seeking professional services, cleaning services, home food delivery, and managing everyday tasks.
Medical Advocacy: Get help navigating insurance, obtaining doctor referrals, securing medical equipment, and planning for transitional care and discharge.
Take the High Road Ride Reimbursement Program: AllOne Health reimburses members for their cab, Lyft, and Uber fares in the event that they are incapacitated due to impairment by a substance or extreme emotional condition. This service is available once per year per participant, with a maximum reimbursement of $45 (excludes tips). Your receipt may be submitted up to 60 days from the service date.