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Deer Oaks Employee Assistance Program Services

The Deer Oaks Employee Assistance Program (EAP) is a free service provided for you, your dependents, and household members by Hidalgo County. It offers a wide variety of counseling, referrals, and consultation services, which are designed to assist you and your family in resolving work and life issues in order to live happier, healthier, more balanced lives. These services are completely confidential and can be easily accessed 24/7, offering you around-the-clock assistance for all of life's challenges.

The username and the password to access the website: hidco

100% Confidential

The county will never know why you are contacting Deer Oaks EAP Services.

The top four EAP services Hidalgo County employees seek:


Online webinars are an interactive learning experience you can view at your convenience. View the Events page for upcoming sessions.

Hands on Computer Keyboard

Advantage Legal Assist

Free 30-minute legal consultation with an attorney; 25% discount on hourly attorney fees if representation is required. Call Deer Oaks EAP for more information.

Legal Consultant


Counseling sessions with a qualified counselor to assist with issues such as stress, grief, marital/family challenges, addiction, etc. Counseling is available via video call or in-person.


Child & Elder Care Referrals

Deer Oaks child and elder care specialists can help with your search for licensed child or elder care facilities near you. Call for more information.

Holding Hands

More Deer Oaks EAP Services:

Advantage Financial Assist: Unlimited telephonic consultation with an accredited financial counselor qualified to advise on a range of financial issues such as bankruptcy prevention, debt reduction, and financial planning; supporting educational materials available; unlimited online access to educational financial resources (i.e. tax guides, financial calculators, etc.).

Identity Theft Assistance: Free telephonic consultation with a financial counselor; information on steps that should be taken upon discovery of identity theft; referral to full-service credit recovery agencies; free credit monitoring service.

Work-Life Services: Work-life consultants are available to assist you with a wide range of daily living resources such as locating pet sitters, event planners, home repair, tutors, travel planning, and moving services. 

Take the High Road Ride Reimbursement Program: Deer Oaks reimburses Hidalgo County employees for their cab or rideshare fares in the event that they are incapacitated due to impairment by a substance or extreme emotional distress. This service is available once per year per participant with a maximum reimbursement of $45 (excludes tips). Your receipt may be submitted up to 60 days from the date of service. Call the helpline number above for instructions on how to submit your receipt. It may take up to 45 days for reimbursement.

Wellness Resources: Welcome
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